Customer information
1. Your contract partner
When ordering in the Leebmann24 online store, the contract is concluded with:
Auto-Leebmann GmbH
Traminer Str. 1
94036 Passau
Managing director: Bernd Karoli, Thomas Leebmann
VAT ID: DE130952298
AG Passau, HRB 4377
2. Order process, conclusion of contract
The articles in our portal only represent a non-binding offer to you to conclude a contract with us. When you place an order, we will send you an e-mail confirming that we have received your order and listing its details (order confirmation). This order confirmation does not constitute an acceptance of your offer, but is only intended to inform you that we have received your order. A sales contract is only concluded when we confirm the order by sending you an order confirmation in text form within 5 days after sending the order confirmation to you.
Order process
a) Shopping cart
Select the products you would like to order by clicking the "Add to Cart" button. This will place your selection in the shopping cart. You can change this selection at any time until you submit your order by changing the number of products, deleting the selection by clicking the "Remove" box or canceling the order process. By clicking the button "Checkout" you will get to the next order step.
b) Checkout
Please log in with your e-mail address and password if you already have a customer account, otherwise please register as a new customer. Your data will be collected, processed and used in compliance with data protection regulations (data protection notice). Your data will not be used for any other purpose or passed on to third parties. If you are already registered, you can now select the shipping method. You can also order from us as a guest. To do this, you do not need to create a customer account or register in the store. By clicking the button "Next" you will get to the next order step.
c) Check billing address / select payment method
Now check your billing address and enter your desired payment method. By clicking the button "Next" you will get to the next order step.
d) Check shipping address / select shipping method
Now check your shipping address and enter your desired shipping method. By clicking the button "Next" you will get to the next order step.
e) Complete order process / General terms and conditions and cancellation policy
You will receive an overview of your order: the selected products, the shipping and billing address and your contact details. Check that all details are correct and please read the General Terms and Conditions carefully. You can only proceed with the order if you agree to the terms and conditions and confirm that you have read the cancellation policy (tick the box). By clicking the button "BUY NOW" you send your order to us. Herewith you submit a legally binding offer.
Storage of your order
We store your order and the entered order data. We will send you an order confirmation with all order data by e-mail. You also have the option of printing out both the order and the General Terms and Conditions before sending the order to us. If you have set up a customer account with us, you also have access to your orders at any time.
3. Right of withdrawal for consumers
The following right of revocation exists only for consumers:
Cancellation policy
Right of revocation
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (Auto-Leebmann GmbH, Traminer Str. 1, 94036 Passau, Phone: +49 851 96 60 90 60, E-Mail: [email protected]) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. For goods that cannot be returned normally by mail due to their nature, the costs are estimated at a maximum of about € 250.00.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
4. Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back).
To
Auto-Leebmann GmbH
Traminer Str. 1
94036 Passau
E-mail: [email protected]
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only in case of paper communication)
Date
(*) Delete where not applicable.
5. Customer service
You can reach our customer service for questions, complaints and objections
-under +49 851 96 60 90 60
-as well as by e-mail at [email protected].
For inquiries you can also use the contact form on our website.
6. Notice according to battery law
In connection with the sale of batteries and rechargeable batteries, we are obliged as a dealer under the Battery Act to inform our customers of the following:
You are legally obliged to return old batteries and rechargeable batteries after use. As an end user, you can also return old batteries and rechargeable batteries from our range to our dispatch warehouse free of charge or send them back to us. You can also return the old rechargeable batteries and batteries to a municipal collection point or to your local retailer. Please note that batteries and rechargeable batteries must not be disposed of in household waste. This is indicated by a crossed-out garbage can on the batteries and rechargeable batteries. Because: The improper disposal of batteries and rechargeable batteries can have harmful effects on the environment and on human health due to the substances contained in the batteries. For this reason, the separate collection recycling of waste batteries is of particular importance for the environment and health.
Batteries and accumulators are also marked with the chemical symbol of the particular pollutant they contain. Batteries containing more than 0.0005 mass percent mercury, more than 0.002 mass percent cadmium or more than 0.004 mass percent lead are marked with the chemical symbols of the metals (e.g. "Cd" for cadmium, "Pb" for lead, "Hg" for mercury).
We charge a deposit of €7.50 for vehicle batteries in accordance with §10 BatterieG if you do not return an old vehicle battery when purchasing a new one. When returning an old vehicle battery, we are obliged to refund the deposit. We are entitled to issue a deposit stamp when collecting the deposit and to make the refund of the deposit dependent on the return of the deposit stamp. Finally, we are also obligated to refund the deposit if you provide us with written or electronic proof of return that you have returned the vehicle battery to another seller. The proof must not be older than two weeks at the time of presentation. No deposit will be charged on vehicle batteries installed in vehicles.
7. Notice according to waste oil ordinance
According to the Waste Oil Ordinance, we are obliged to take back free of charge waste oil, including used oil filters and oil-containing waste regularly generated during oil changes, such as oil-soaked cloths, up to the quantity of combustion engine and transmission oils purchased from us. You can therefore return used oil to us by enclosing a copy of the purchase receipt.
8. Online platform (OS platform) for out-of-court dispute resolution
As an online retailer, we ([email protected]) are obliged to refer you to the online dispute resolution platform (OS) of the European Commission. This can be reached via the following Internet address: https://ec.europa.eu/consumers/odr/
9. Reference to the consumer dispute resolution act (VSBG)
Please note that we, Auto-Leebmann GmbH are not willing or obligated to participate in any dispute resolution procedure of the consumer arbitration boards according to the Consumer Dispute Resolution Act.
10. Notice according to TecDoc
The data displayed here, in particular the entire database, may not be copied. It is forbidden to copy or distribute the data or the entire database without the prior consent of TecDoc and/or to have these actions carried out by third parties. Any infringement constitutes a copyright violation and will be prosecuted.
Please check whether the spare part identified via our online store actually corresponds to the spare part you are looking for. If necessary, additional information is required to ensure that the selected spare part also fits the desired motor vehicle.
